About CPS

Welcome to Canon Professional Services (CPS).

CPS is Canon's support network for working professional photographers. It's designed to provide you with professional support service.

There are now two levels of membership available to professional photographers:

CPS Gold Membership

With a CPS Gold Membership you receive:

  • A repair turnaround time of 96 hours in house*
  • Pick up and delivery one-way at Canon's cost
  • A 20% discount on parts and labour
  • Back up equipment, like for like – subject to availability
  • Evaluation equipment - subject to availability
  • International support*
  • 5 clean & checks / sensor cleans each year

To qualify for a CPS Gold Membership you need to have purchased a minimum of a Canon 1D series and 5D series body, three L-series lens, and be a full-time, professional photographer. . You will need to show proof-of-purchase and equipment must have been purchased from an Authorised Canon New Zealand or Australian reseller.

There is an annual Membership fee of $140 (incl GST).

CPS Silver Membership

With a CPS Silver Membership you receive:

  • A repair turnaround time of 5 working days in house*
  • A 20% discount on labour
  • 3 clean & checks / sensor cleans each year
  • Evaluation equipment - subject to availability

*Subject to parts availability.

To qualify for a CPS Silver Membership you need to have purchased a minimum of two Canon 5D series bodies, two L-series lenses and be a full-time, professional photographer. You will need to show proof-of-purchase and equipment must have been purchased from an Authorised Canon New Zealand or Australian reseller.

There is an annual Membership fee of $100 (incl GST).

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