EOS 5D Mark II Firmware Update Version 2.0.4

Thank you for using Canon products.

A malfunction was confirmed in the Version 2.0.3 firmware in which the manual sound recording level was changed, making it impossible to record sound in certain modes. Because of this, we are releasing new firmware (Version 2.0.4) that incorporates countermeasures for this issue.
We sincerely apologise for any inconvenience caused to customers who use this product.
This firmware update enhances the movie functions of the EOS 5D Mark II digital SLR camera.

Details
In the firmware (Version 2.0.3), if the power is turned off or if Auto power off takes effect, after registering "Sound Recording: Manual" in the camera user settings, the manual recording levels for C1/C2/C3 are changed and the camera becomes unable to record audio. This problem does not occur in other modes.

Affected Product
The EOS 5D Mark II Digital SLR Camera

Market Support
We are releasing new firmware (Version 2.0.4) that incorporates countermeasures for this issue. You can download the firmware via the link below.

• EOS 5D Mark II firmware version 2.0.4

Functional Enhancements
Firmware Version 2.0.4 will incorporate the following five enhancements to the movie function and a fix to the manual sensor cleaning function of the EOS 5D Mark II camera:

1. Adds or changes the following movie frame rates:
   NTSC:
   1920×1080: 30 fps (changed- actual 29.97fps)
   1920×1080: 24 fps (added - actual 23.976 fps)
   640×480: 30 fps (changed - actual 29.97fps)
   PAL:
   1920×1080: 25 fps (added - actual 25.0 fps)
   1920×1080: 24 fps (added - actual 23.976 fps)
   640×480: 25 fps (added - actual 25.0 fps)
2. Adds a function for manually adjusting the sound recording level (64 levels)
3. Adds a histogram display (brightness or RGB) for shooting movies in manual exposure
4. Adds shutter-priority AE mode (Tv) and aperture-priority AE (Av) mode to the exposure modes for shooting movies
5. Changes the audio sampling frequency from 44.1 KHz to 48 KHz
6. Fixes a phenomenon¹ where communication between the camera and the attached lens is sometimes interrupted after manual sensor cleaning

For general enquiries, please contact the numbers below:

Canon Australia
Services and Support Centre
13 13 83 (local call)

Canon New Zealand
Customer Care
0800 222 666

1. This phenomenon only affects units with Firmware Version 1.2.4